Privacy Policy

1. Information We Collect

2. How We Use Your Information

• Provide AI-powered scheduling and appointment booking services
• Send SMS and email notifications about appointments and updates
• Access and create calendar events on your behalf
• Improve our service through usage analytics and user feedback
• Authenticate your identity and secure your account
• Communicate important service updates and changes
• Comply with legal obligations and enforce our Terms of Service

3. Google Calendar Integration

When you connect your Google Calendar:

• We access your calendar to check availability and create appointments
• We only read and create events related to scheduling requests
• Your calendar data is encrypted and stored securely
• You can revoke calendar access at any time through your account settings
• We do not access other Google services or personal files

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information in these limited circumstances:

• Service Providers: Third-party companies that help us operate Clara (hosting, analytics, SMS delivery)
• Business Partners: Restaurants, healthcare providers, and services you book appointments with
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security and Protection

• Industry-standard encryption for data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Limited employee access on a need-to-know basis
• Secure cloud infrastructure with leading providers

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Revoke Consent: Disconnect calendar access or delete your account

To exercise these rights, contact us at privacy@claraassist.ai

7. Data Retention

• Account information is retained while your account is active
• Conversation history is kept for service improvement and support
• Calendar access tokens are stored securely and can be revoked anytime
• Deleted account data is permanently removed within 90 days
• Some data may be retained longer for legal or security purposes

8. Third-Party Services

Clara integrates with trusted third-party services:

• Google Calendar: For calendar access and event management
• Twilio: For SMS messaging and phone communication
• Supabase: For secure data storage and authentication
• Vercel: For web hosting and analytics

These services have their own privacy policies and are bound by strict data protection agreements with us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Children's Privacy

Clara is not intended for use by children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes via email or through our service. Your continued use of Clara after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at: